Patient Access Specialist

Course Availability

Online: $165


On Campus: El Paso Las Cruces
Corporate Training

Patient Access Specialist Program Training for certification for Patient Access SpecialistThe Patient Access Specialist Certification Program is a 5-course bundle that provides students with the skills necessary to work in the Patient Access Services field. This instructor-facilitated online course package fully prepares students to sit for the Certified Healthcare Access Associate certification exam. This 24 contact-hour non-credit course bundle is intended for those who are new to the health care field and wish to work in a front-line registration position in a hospital setting. At the end of this course, you will be able to:
  • Recognize best practices of customer service and the resolution of customer complaints or conflicts
  • Understand the history and types of health insurance and managed care contracts available in the United States
  • Describe the purpose and guidelines of diagnostic and procedural coding and identify the correct information needed to prepare and transmit accurate, complete health care claims
  • Explain the rules for eligibility and claims processing for Medicare, Medicaid plans and the reimbursement process for Tricare, workers’ compensation, disability, and Blue Cross
  • Build medical terminology related to body structures, functions and disorders
  • Identify government and regulatory agency requirements applicable to the Patient Access Specialist position
  • Explain the NAHAM (National Association of Healthcare Access Management) model and how it applies to the CHAA exam
This 123 contact-hour non-credit course bundle is most appropriate if you are new to the health care field and wish to work in a front-line registration position in a hospital setting.

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